Domestic Shipping:
We offer USPS First Class & Priority Mail shipping options for all domestic orders. Please allow for 1-2 business days for processing on all orders. All orders with a different billing & shipping address will need to be verified by phone due to fraud potential.
International Shipping:
Internationally we ship to Canada & Europe. Our Canadian customers can choose between USPS International Shipping & DHL Express. Our European customers have the option of DHL Express. Please allow 1-2 business days for processing on al orders. All orders with a different billing & shipping address will need to be verified due to fraud potential.
Return & Exchange Policy:
We love our Nectarines! That’s why we want you to be 100% satisfied every time you shop with us. If you weren’t happy with the items you received we would love to return or exchange them for you. Our website and store policies differ due to the fact that you cannot try on our website stock. Please check the fine print below.
In-Store Return Policy:
Items can be returned for in-store credit or exchanged for a different item within 15 days of purchase. Customer must bring original receipt, the original tags must be on the item(s) and the item(s) must not be worn or washed. All sale items are final.
Web Returns:
Items purchased through the website can be returned within 30 days of original order date for a refund. Returns & exchanges are as easy as 1, 2, 3! Follow these 3 steps for a hassle free process.
* ALL SALE ITEMS ARE FINAL
- Circle the item(s) you would like to send back and check the box for Return, Exchange or Store Credit on your original packing receipt.
*If you would like to exchange, please call our office toll free at (855)-792-0315 to reserve your new item.
- Place your unworn, unwashed, unaltered & non-damaged merchandise and receipt in a package of your choice.
- Send your return or exchange package to our warehouse at:
Nectar Clothing
ATTN: Returns
721 Nevada Street
Suite 404
Redlands, CA 92373
If you are local to any of our store locations, you are welcome to drop off the order to a sales associate for a return. Refunds will not be issued until returned order reaches our warehouse. This can take up 7 business days. Exchanges are welcome to be made in store within 30 days of the order date.
Unfortunately, we do not offer exchanges on international orders due to the increased cost of international shipping.
Once the package is delivered to our facility the items are subject to inspection to ensure they are unworn, unwashed, unaltered & non-damaged. Your refund will then be issued to the original payment method only. Refunds may take approximately 1-2 billing cycles to reflect on your credit card statement. In the event that a refund cannot be returned to the original payment method, a store credit will be issued under your Nectar account.
Shipping and handling charges are nonrefundable. Exceptions will be examined if you received any damaged merchandise or if the wrong item was sent to you (we apologize in advance if this happens!). The purchaser is responsible for all shipping & handling fees. When shipping back to Nectar, you may choose the longest and least expensive shipping method.
Nectar Clothing is not responsible for any and all returned or refused package shipping charges, the customer will be charged for the amount using the original payment method.
All packages received 90 days after the order date are automatically returned to sender and cannot be accepted for return or exchange.
